The protection of our customers’ data represents a special obligation for us. Our procedure is explained below:
The Use of Personal Information
1. Due to the special circumstances that arise from a visa application, the regulations on data protection can only be implemented to a limited extent. As part of the visa processing, the personal data provided by the applicant for the visa application will be passed on to the country issuing the visa. Since these countries are not members of the EU and are therefore not subject to EU directives, the EU data protection regulation cannot be applied to data that has been transferred to the respective country. In particular, the deletion of the data cannot be demanded. Every customer must therefore be aware, that the data that he makes available to a third country, ie a non-EU country, to apply for his visa, does not fall under the EU data protection regulation.
2. The data collected by our company, such as the application number, receipt number, reference number, date of birth, etc., is different and is processed by us in-house. This data falls under the data protection regulation and all associated rights can also be asserted against this company.
Duration of data storage
We only store your data for the period of time required for proper order processing and for the period specified by statutory regulations.
Passing on to other service providers
We only pass on your data to other service providers if this is necessary to fulfill our order. For example, your address if you would like your passport and visa to be sent by post.
You have the right to have your data, stored by us, deleted and to request information about this data. If you have any doubts about how we handle your data, please contact our data protection contact at the address below. If you have any doubts about the handling of your data in the foreign representations, please contact them directly.
Data processing for inquiries
If you contact us before submitting an application, your e-mail address will be saved in the e-mail program used to answer your enquiry. Any further use does not take place. In the case of telephone inquiries, a phone number is stored in the telephone system, but no further data is stored, so that no assignment to personal data can be made here.
Data processing Visa application
To apply for a visa, you will first be forwarded to the Indian government’s visa application website. The entries made there are stored on the server of the Indian government and are not subject to the EU data protection regulation, as shown above. Exceptions to this are given if a court order or a corresponding legal regulation obliges us to do so.
Cookies are not used.
Right to information, revocation and deletion
Every customer has the right to prohibit the use of their data and to request their deletion. This can be submitted in writing by email to firstname.lastname@example.org . The company is charged with intent or gross negligence. KVZ assigns any claims against the transport company to the customer concerned after consultation. If legal requirements require deletion, this will take place automatically. Upon written request, the customer will be informed which data has been recorded.
Our company endeavors to fully implement the legal requirements and to guarantee the security of the data. However, it is not able to guarantee compliance with data security by the operator of the website or by the e-mail programs used by the customer. Here the customer must be aware that an e-mail, in contrast to a letter, is not a means of information that guarantees data protection. If our site links to other sites, we cannot guarantee compliance with data protection regulations on these sites.
If you have any questions, please do not hesitate to contact us at the following address:
KVZ Kölner Visa Zentrum GmbH
The data protection officer
General terms and conditions and data protection regulations (comparison calculator)
This website is an offer from the domain owner or person responsible for the content specified in the imprint, hereinafter referred to as the website operator. The comparison calculators provided are operated and made available by TARIF CHECK24 GmbH, Zollstraße 11b, 21465 Wentorf.
The following General Terms and Conditions apply to all services provided to interested parties (users) by TARIF CHECK24 GmbH via the site operator, in particular advice, calculations, tariffs and contracts concluded as a result. Through the mediated use of the offer of TARIF CHECK24 GmbH, including telephone advice and advice by e-mail, these conditions are deemed to be agreed as binding, unless something else has been explicitly agreed in writing or is mandatory by law. All conditions deviating from these general terms and conditions do not apply.
2. Services of the site operator and TARIF CHECK24 GmbH
TARIF CHECK24 GmbH provides end consumers and companies itself or with the help of third parties online or offline for users free of charge and non-binding information about tariffs and conditions of telecommunications and energy companies (providers), as well as for package tours and rental car providers. On the basis of an offer submitted by the user online or offline, TARIF CHECK24 GmbH brokers supply contracts for electricity, gas or telecommunications and booking inquiries for package tours and rental cars to the respective provider. Obligations going beyond the mediation of e.g.
The search request with the transmission of the user’s personal data is the offer for the use of the services of TARIF CHECK24 GmbH, which is only considered accepted after the proposals have been transmitted by TARIF CHECK24 GmbH based on the transmitted personal data. The user receives various suggestions from providers online, which are calculated on the basis of the data he has entered. If the user decides in favor of a specific proposal from TARIF CHECK24 GmbH, he can request an offer to conclude a contract with a provider based on the original proposal from TARIF CHECK24 GmbH either online by clicking on the button provided for this purpose or offline.
A contract is only concluded between the user and the provider selected by him. Neither the site operator nor TARIF CHECK24 GmbH have any influence on the coming about or not coming about of such a contractual relationship. Whether a contract is concluded with the provider depends on the relevant regulations of the respective provider.
The specific offers of the providers may differ in individual cases with regard to individual circumstances from the individual tariffs or requirements, which are calculated and offered by TARIF CHECK24 GmbH. The providers are solely responsible for the content and correctness of the offers.
The site operator and TARIF CHECK24 GmbH make every effort to ensure that the data provided by the user and the comparison calculations are always up-to-date, complete and correct. However, you are not obliged to include all energy supply, telecommunications, package tour and rental car companies on the market in the calculations. Liability for the topicality, completeness and correctness of the comparative calculations carried out, as well as for the timely, complete and correct forwarding of the data and sending of the offers or applications is excluded.
In the case of slightly negligent breaches of duty, the liability of the site operator and TARIF CHECK24 GmbH is limited to the foreseeable, contract-typical, direct average damage according to the type of contract. This also applies to slightly negligent breaches of duty by the relevant legal representatives or vicarious agents. There is no liability towards entrepreneurs in the event of a slightly negligent breach of insignificant contractual obligations.
The above limitations of liability do not apply to customer claims arising from product liability. Furthermore, the limitations of liability do not apply to guaranteed properties and damage to body and health attributable to the provider or loss of life of the customer. Any information about energy supply contracts or other information does not constitute advice for the user, but serves to facilitate an independent decision by the user. None of the information should be construed as a promise of guarantee or representation. Claims by the user for compensation for damage caused by negligence are limited to EUR 1.5 million if there is effective insurance cover in this respect.
4. User Obligations
The input and transmission of personal data by the user takes place online via the input masks prepared by TARIF CHECK24 GmbH and embedded by the site operator on his website. The user is solely responsible for the completeness and correctness of all data entered by the user in the input mask or otherwise transmitted. If the user provides incorrect, untrue or insufficient information, TARIF CHECK24 GmbH is entitled to leave the search query unprocessed. In the event that the user intentionally transmits incorrect or untrue personal data, TARIF CHECK24 GmbH and the site operator reserve the right to block the user from using the offered or untrue data.
The free use of the services of TARIF CHECK24 GmbH is only permitted to private individuals or companies for purposes that cannot be attributed to a commercial or independent professional activity of the user. Use of the services of TARIF CHECK24 GmbH for commercial purposes or as part of an independent professional activity is expressly prohibited.
Excluded from this is use if TARIF CHECK24 GmbH has given its express written consent and the use does not contradict the copyrights and property rights of third parties. For each case of violation of the ban on commercial or independent professional use, a contractual penalty of EUR 2,566.46 is agreed. TARIF CHECK24 GmbH is entitled to demand payment of the contractual penalty as a whole only after it has been forfeited several times. The combination of several individual files into one legal entity is excluded. Irrespective of the contractual penalty, TARIF CHECK24 GmbH can assert further claims for damages and exclude the user from further use of the services offered or made available.
5. Data protection, declaration of consent, right of withdrawal and cookies
The personal data entered as part of the comparisons are collected, stored, processed and, if necessary, transmitted to selected providers by TARIF CHECK24 GmbH and used by them and by TARIF CHECK24 GmbH for the purposes of preparing comparisons and offers as well as further processing and support and, if necessary, .for the Schufa check or other credit agency check or stored and used by the provider. This includes, among other things, the sending of specific offers and the sending of further information by post, e-mail or telephone.
For the transfer to the provider and the necessary processing of the data by them, the user gives his consent by entering and sending the search request. The site operator does not store the personal data.
6. Jurisdiction and Statute
For all disputes between the parties, regardless of the legal reason, Wentorf and/or Düsseldorf is agreed as the place of jurisdiction, provided the user is a merchant within the meaning of the German Commercial Code, the user has no general place of jurisdiction in Germany or his place of residence after the conclusion of the contract, or habitual residence has moved outside the scope of the Code of Civil Procedure or these are not known at the time the action is filed. The contractual relationships between the parties are based on the law of the Federal Republic of Germany, excluding the conflict of laws provisions of the EGBGB.
7. Final Provisions
These general terms and conditions are final for the regulation of the legal relationship between the site operator, TARIF CHECK24 GmbH and the user. If the user makes use of comparisons, for example for energy supply companies, the general terms and conditions of TARIF CHECK24 GmbH also apply. Changes or additions to these general terms and conditions must be in writing to be effective, as must changes or cancellations. Changes to these general terms and conditions due to changes in the legal situation, supreme court decisions, market conditions or the company structure will be announced to existing customers in writing. They are considered approved if the user does not object in writing. The provider will specifically draw his attention to this consequence when it is announced. The objection must be sent to TARIF CHECK24 GmbH within one month of notification of the change.
Should a provision of these General Terms and Conditions or a part of such a provision be or become invalid, this does not affect the effectiveness of these General Terms and Conditions as a whole.
© Attorney Michael Terhaag, LL.M. – Law firm Terhaag & Partner Rechtsanwälte, Düsseldorf – www.aufrecht.de